Shipping

Last Updated: June 26, 2026

At ShreeNamo, we are committed to delivering your orders safely, securely, and on time. This Shipping Policy outlines our shipping process, estimated delivery timelines, and other important information.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festivals, sales, or high-demand periods, processing times may be slightly longer.

2. Delivery Time

Estimated delivery timelines:

Metro Cities: 2–5 Business Days
Other Cities & Towns: 3–7 Business Days
Remote Locations: 5–10 Business Days

Please note that delivery times are estimates and may vary due to courier availability, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.
We may offer Free Shipping on selected products or for orders above a specified order value, as announced on our website.

4. Order Tracking

Once your order is shipped:

You will receive a shipping confirmation via Email and/or SMS.
A tracking number and courier details will be shared so you can monitor your shipment in real time.

5. Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy. If the customer is unavailable, the courier may attempt redelivery or contact the customer for further instructions.

6. Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

ShreeNamo is not responsible for delays or failed deliveries caused by:

Incorrect shipping address
Incomplete address
Incorrect PIN code
Incorrect contact number
Customer unavailability at the delivery location

7. Delayed Shipments

While we strive to deliver every order on time, delays may occur due to:

Natural disasters
Extreme weather conditions
Public holidays
Government restrictions
Courier service disruptions
Remote location accessibility

We appreciate your patience in such situations.

8. Damaged or Lost Shipments

If your package arrives damaged or appears to be tampered with:

Do not accept the package if possible.
Contact our customer support immediately.
Share clear photos of the package and the product.

If your shipment is lost in transit, we will coordinate with the courier partner to investigate and provide an appropriate resolution.

9. International Shipping

Currently, ShreeNamo primarily ships within India.

If international shipping becomes available, eligible countries, shipping charges, customs duties, and delivery timelines will be displayed during checkout.